How to contact us

Whether you're contacting us with great news ("It's changed my life!"), a problem, question, or comment, we genuinely want to hear from you and help if needed. Our friendly and knowledgeable Service Team knows our products and that our number-one goal is satisfied, appreciative customers.


While we prefer you contact us via email, we are more than happy to talk to you personally, as well. Just please know that during heavy call volumes, or after hours, we may not be able to immediately take your call, in which case you will have the opportunity to leave a message and we will get back to you, often within the hour.


For Returns or Warranty Service please click here.


Email addresses


email our Service Team at:


To provide us with a testimonial
of your experience with our products,
or with comments and suggestions,
please email:           


To contact Scott Mcllarky,    


Mailing address

PO Box 246

Fall City, WA 98024





Home      About us      Ordering      Feeding your pet well       FAQs      Accessories      Service Center      News & Press


Privacy Policy  l   Terms and Conditions  l  Disclaimer  l  Contact Us   l  Site map